The votes are in.
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"I could not recommend him highly enough! I want to personally thank Tim for his incredible customer service over the last few days! ... From the other side of the world, in his OWN free time after work he was emailing me back and forth helping me to fix my tuning issue. IT WORKED! I want to thank you for your incredible customer service and for all of your time and assistance Tim. You truly are a very kind and helpful businessman and I can not express how grateful I am for your assistance this week!" - Steven K.
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“Purchased the est software awhile back and use it constantly. Works flawless, they were quick to get back to me and answered all questions I had prior too. Very happy with the product and service!” - Harrison G.